Shipping



	SHIPPING DETAILS Sunsei is currently offering shipping to the United States and Canada only. At this time, International shipping is unavailable. A single flat fee is charged for each shipment. Occassionally there my be additional fees if the order needs to be shipped in multiple packages. The total shipping charge will be displayed during the checkout process. Shipping is predominantly done via UPS Ground. Contact Customer Support at 1-888-427-7652 for special shipping requests/options. STANDARD SHIPPING Orders will be shipped 3 to 5 business days in most cases Items may be shipping to P.O. boxes and APO/FPO addresses Deliveries to Alaska, Hawaii and P.O. boxes may take longer Deliveries to APO/FPO addresses may take up to 21 days A signature upon delivery is required for shipments over $400 DAMAGES DURING SHIPMENT While it is unlikely that your items will be damaged during shipping, it can happen from time to time. ICP Solar does everything possible to ensure the safe delivery of items purchased from us. However, in the unlikely instance of damage occurring during shipping, it is the customer's responsibility to notify the shipper and Sunsei immediately. If you notice any visual damage to a box when you receive it, we recommend inspecting the contents immediately to ensure they have arrived undamaged and that no items are missing. You should ask the driver to document that the box arrived damaged. Often the shipper will want to inspect the box and packaging materials, so be sure to retain everything until instructed otherwise by the shipper. If the damaged item is found after the driver has left your premises, contact the shipper at once: UPS: 800-742-5877 FedEx: 800-463-3339 INTERNATIONAL SHIPPING International shipping (anything outside the United States and Canada) is currently unavailable. Contact Customer Support at 1-888-427-7652 for any shipping questions, requests or quotes.